Google review management for businesses in the UAE. Send each customer a WhatsApp review request after their visit, reply to every review with AI in your own tone, and track your rating across every branch — from Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain.
The UAE has one of the highest smartphone and WhatsApp penetration rates in the world, and a customer base that spans dozens of nationalities and languages. That combination makes WhatsApp the one channel customers across every emirate actually open — and reply to.
Used by restaurants, clinics, salons, real estate agencies, car rental companies and home-service providers across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain and Al Ain.
Send a WhatsApp review request to every customer minutes after their visit
Reply to new Google reviews with AI that sounds like your team, in your tone
Catch unhappy customers privately before the feedback becomes a public one-star
Rank higher in the map pack when someone searches "near me"
Run every UAE branch from one dashboard, with per-branch templates and reporting
Connect your Google Business Profile for each UAE branch.
Type them in, import a CSV, or share your customer form link.
Each customer gets a personal message with a one-tap review link.
Every new review gets an on-brand reply — automatically if you want.
Ask every happy customer while the visit is still fresh, on the channel they actually use. In the UAE that is WhatsApp: a message with a one-tap link to your Google Business Profile converts far better than an email nobody opens. Requests go out automatically after a delay you choose, with follow-ups for anyone who has not responded.
Yes. Google explicitly permits asking customers for honest reviews. What is not permitted is buying reviews, incentivising them, or showing the review request only to customers you expect to be positive. Every request sent through this platform is a plain, policy-compliant invitation.
Yes. Add each branch as its own location, with its own Google profile, review link, message template and reporting. The dashboard rolls them up so you can see the whole business, then drill into a single branch.
Yes. Message templates are free text, so you can write them in Arabic, English, or keep one of each and pick per location — useful for a customer base as mixed as the UAE.
You are alerted, and AI drafts a professional reply that acknowledges the concern and invites the customer to resolve it directly — without admitting liability or arguing in public. Customers who tell you privately through the feedback form never become a public review at all.
Connect your Google Business Profile, add your customers, and send your first WhatsApp review request today.